Frequently Asked Questions
Everything you need to know about shopping with Red Letters.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. As our collections range from slim to oversized fits, we recommend comparing our measurements against your favorite garments at home.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like earrings and intimate apparel are final sale.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Are your materials sustainably sourced?
At Red Letters, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize our environmental footprint.
How should I care for my Red Letters garments?
To preserve the longevity of our fabrics, we recommend washing in cold water and hanging to dry. Specific care instructions can be found on the inner label of every piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.